.customer-lifecycle-page {
  display: grid;
  gap: 18px;
}

.customer-lifecycle-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(300px, .8fr);
  gap: 18px;
  align-items: start;
}

.customer-lifecycle-notice {
  padding: 12px 14px;
  border: 1px solid rgba(67, 174, 116, .45);
  border-radius: 10px;
  background: rgba(67, 174, 116, .1);
  color: #bde9cf;
  font-size: 12px;
}

.customer-lifecycle-form {
  display: grid;
  gap: 18px;
}

.customer-lifecycle-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.customer-lifecycle-fields label {
  display: grid;
  gap: 7px;
  color: var(--text-soft);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.customer-lifecycle-fields input,
.customer-lifecycle-fields select {
  width: 100%;
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-raised, #15181d);
  color: var(--text, #f7f7f7);
  padding: 9px 11px;
  font: inherit;
  letter-spacing: normal;
  text-transform: none;
}

.customer-lifecycle-fields input:focus-visible,
.customer-lifecycle-fields select:focus-visible {
  outline: 2px solid var(--gold-strong);
  outline-offset: 2px;
}

.customer-lifecycle-fields .customer-lifecycle-check {
  grid-template-columns: auto 1fr;
  align-items: center;
  align-content: center;
  min-height: 42px;
  padding: 8px 0;
}

.customer-lifecycle-check input {
  width: 18px;
  min-height: 18px;
  accent-color: var(--gold-strong);
}

.customer-lifecycle-submit {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-wrap: wrap;
}

.customer-lifecycle-submit small {
  max-width: 580px;
  color: var(--text-soft);
  line-height: 1.55;
}

.customer-lifecycle-history {
  display: grid;
  gap: 12px;
}

.customer-lifecycle-history article {
  border-left: 2px solid rgba(207, 174, 84, .48);
  padding: 3px 0 3px 13px;
}

.customer-lifecycle-history span,
.customer-lifecycle-history p {
  display: block;
  color: var(--text-soft);
  font-size: 10px;
  line-height: 1.5;
}

.customer-lifecycle-history strong {
  display: block;
  margin: 3px 0;
  color: var(--text);
  font-size: 12px;
}

.customer-lifecycle-alerts {
  display: grid;
  gap: 12px;
}

.customer-lifecycle-alerts article {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 15px;
  background: rgba(255, 255, 255, .015);
}

.customer-lifecycle-alerts article[data-due="true"] {
  border-color: rgba(212, 154, 70, .58);
  background: rgba(212, 154, 70, .07);
}

.customer-lifecycle-alerts h3 {
  margin: 4px 0;
  color: var(--text);
  font-size: 13px;
}

.customer-lifecycle-alerts p {
  margin: 0;
  color: var(--text-soft);
  font-size: 11px;
}

.customer-lifecycle-alerts article > div:last-child {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 9px;
  flex-wrap: wrap;
}

.customer-decision-timeline-panel {
  overflow: hidden;
}

.customer-decision-timeline-panel .panel-header {
  align-items: flex-start;
}

.customer-decision-timeline-boundary {
  display: flex;
  align-items: flex-start;
  gap: 8px 14px;
  flex-wrap: wrap;
  margin-bottom: 16px;
  padding: 12px 14px;
  border: 1px solid rgba(207, 174, 84, .3);
  border-radius: 10px;
  background: rgba(207, 174, 84, .06);
}

.customer-decision-timeline-boundary strong {
  color: var(--gold-strong, #d9bd72);
  font-size: 14px;
}

.customer-decision-timeline-boundary span {
  color: var(--text-soft);
  font-size: 14px;
  line-height: 1.55;
}

.customer-decision-timeline {
  position: relative;
  display: grid;
  gap: 14px;
}

.customer-decision-timeline::before {
  content: "";
  position: absolute;
  top: 18px;
  bottom: 18px;
  left: 10px;
  width: 1px;
  background: rgba(207, 174, 84, .28);
}

.customer-decision-timeline-entry {
  position: relative;
  margin-left: 28px;
  padding: 15px 16px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: rgba(255, 255, 255, .018);
}

.customer-decision-timeline-entry::before {
  content: "";
  position: absolute;
  top: 18px;
  left: -24px;
  width: 9px;
  height: 9px;
  border: 2px solid var(--gold-strong, #d9bd72);
  border-radius: 50%;
  background: var(--surface, #0f1114);
}

.customer-decision-timeline-entry[data-changed="true"] {
  border-color: rgba(207, 174, 84, .44);
}

.customer-decision-timeline-entry-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

.customer-decision-timeline-entry-head span,
.customer-decision-timeline-entry-head strong {
  display: block;
}

.customer-decision-timeline-entry-head span {
  color: var(--text-soft);
  font-size: 14px;
  line-height: 1.45;
}

.customer-decision-timeline-entry-head strong {
  margin-top: 3px;
  color: var(--text);
  font-size: 16px;
}

.customer-decision-timeline-signals {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 8px;
  margin-top: 14px;
}

.customer-decision-timeline-signals > span {
  min-width: 0;
  padding: 10px;
  border: 1px solid rgba(255, 255, 255, .07);
  border-radius: 9px;
  background: rgba(0, 0, 0, .12);
}

.customer-decision-timeline-signals small,
.customer-decision-timeline-signals strong {
  display: block;
  overflow-wrap: anywhere;
}

.customer-decision-timeline-signals small {
  color: var(--text-soft);
  font-size: 12px;
}

.customer-decision-timeline-signals strong {
  margin-top: 3px;
  color: var(--text);
  font-size: 14px;
}

.customer-decision-timeline-changes,
.customer-decision-timeline-baseline,
.customer-decision-timeline-conditions {
  margin-top: 13px;
  color: var(--text-soft);
  font-size: 14px;
  line-height: 1.55;
}

.customer-decision-timeline-changes > strong,
.customer-decision-timeline-conditions summary {
  color: var(--text);
  font-size: 14px;
  font-weight: 700;
}

.customer-decision-timeline-changes ul,
.customer-decision-timeline-conditions ul {
  margin: 7px 0 0;
  padding-left: 19px;
}

.customer-decision-timeline-changes li + li,
.customer-decision-timeline-conditions li + li {
  margin-top: 4px;
}

.customer-decision-timeline-conditions summary {
  cursor: pointer;
}

.customer-outcome-panel .panel-header {
  align-items: flex-start;
}

.customer-outcome-boundary {
  display: flex;
  align-items: flex-start;
  gap: 8px 14px;
  flex-wrap: wrap;
  margin-bottom: 16px;
  padding: 12px 14px;
  border: 1px solid rgba(207, 174, 84, .3);
  border-radius: 10px;
  background: rgba(207, 174, 84, .06);
}

.customer-outcome-boundary strong {
  color: var(--gold-strong, #d9bd72);
  font-size: 14px;
}

.customer-outcome-boundary span {
  color: var(--text-soft);
  font-size: 14px;
  line-height: 1.55;
}

.customer-outcome-baseline {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin-bottom: 14px;
}

.customer-outcome-baseline > span,
.customer-outcome-checkpoint-grid > span {
  min-width: 0;
  padding: 10px;
  border: 1px solid rgba(255, 255, 255, .07);
  border-radius: 9px;
  background: rgba(0, 0, 0, .12);
}

.customer-outcome-baseline small,
.customer-outcome-baseline strong,
.customer-outcome-checkpoint-grid small,
.customer-outcome-checkpoint-grid strong {
  display: block;
  overflow-wrap: anywhere;
}

.customer-outcome-baseline small,
.customer-outcome-checkpoint-grid small {
  color: var(--text-soft);
  font-size: 12px;
}

.customer-outcome-baseline strong,
.customer-outcome-checkpoint-grid strong {
  margin-top: 3px;
  color: var(--text);
  font-size: 14px;
}

.customer-outcome-checkpoints {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.customer-outcome-checkpoint {
  min-width: 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: rgba(255, 255, 255, .018);
}

.customer-outcome-checkpoint[data-state="MEASURABLE"] {
  border-color: rgba(67, 174, 116, .42);
}

.customer-outcome-checkpoint-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 10px;
}

.customer-outcome-checkpoint-head strong {
  color: var(--text);
  font-size: 14px;
}

.customer-outcome-checkpoint-grid {
  display: grid;
  gap: 8px;
}

.customer-outcome-waiting {
  margin: 10px 0 0;
  color: var(--text-soft);
  font-size: 14px;
  line-height: 1.55;
}

@media (max-width: 1050px) {
  .customer-lifecycle-grid {
    grid-template-columns: 1fr;
  }

  .customer-decision-timeline-signals {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .customer-outcome-checkpoints {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 680px) {
  .customer-lifecycle-fields {
    grid-template-columns: 1fr;
  }

  .customer-lifecycle-alerts article {
    align-items: flex-start;
    flex-direction: column;
  }

  .customer-lifecycle-alerts article > div:last-child {
    justify-content: flex-start;
  }

  .customer-decision-timeline-entry-head {
    flex-direction: column;
  }

  .customer-decision-timeline-signals {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .customer-outcome-baseline {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 430px) {
  .customer-decision-timeline-signals {
    grid-template-columns: 1fr;
  }
}

@media (prefers-reduced-motion: reduce) {
  .customer-lifecycle-page *,
  .customer-lifecycle-page *::before,
  .customer-lifecycle-page *::after {
    scroll-behavior: auto !important;
    transition: none !important;
  }
}